The year in marketing: 2010

By Becky Lang

The marketing phrase of the year is ….

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The image of the year is …

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This year was all about talking. We were “abuzz” as a society, maybe because we were a bit too broke to be “ashop.” Nonetheless, we know each other a lot better now. Brands are listening. Brands are talking.

They’re also still involved in class-action lawsuits now and again, but hopefully they’ll wise up and tweet back at complainers before the lawyers get a call.

Exciting class-action suits this year:

-Apple sued when iPhone 4 upgrade downgraded iPhone 3 models

-Facebook sued for profiting off ads that show minors “liking” something

-Walmart sued for gender bias

-Wells Fargo sued for greedy overdraft policies

-Comcast sued for slowing down service on P2P downloads

It’s hard, making money, not getting sued.

Here are some of the least forgettable marketing memes this year:

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DROID! That noise, so robotic, so iconic, but not as good as Play-stay-sion.

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Chocolate people. Not appetizing. Chocolate man deodorant. Even worse.

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Brands that excel at non-sequiturs on social media, and are worshipped for it.

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Brands creating an experience.

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iAds stick it to Flash.

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Google becomes newsworthy, every day, several times a day.

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A retreat from Americanized versions of foods in favor of their original, foreign schtick.

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Diet soda is for boys too, and it’s masculine at that. Is SO.

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QR codes on everthang.

What did I miss? What characterized the year, to you?



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